• Senior Infrastructure Consultant

    Job Location CA-AB-Calgary
  • Overview



    Business and IT aligned. Finally.


    For more than 28 years, Graycon has provided business-building IT solutions and real business value for more than 1,000 leading Canadian companies – specializing in the design, implementation, security, and support of infrastructure, cloud and networking systems.


    Our unique approach to aligning business goals with IT provides predictable costs, consistent performance and reliable systems and support, freeing you to focus on your core business.


    Powered by Ricoh, our team of over 200 I.T. and business professionals bring both a global awareness and local perspective to your business.


    From troubleshooting unexpected issues to supporting your long-term vision and growth, we’re always a step ahead of your needs.


    No excuses. No problem. We’re on it.




    You’re positive, attentive, responsive, dependable, personable, professional, and forward-thinking. You’re ON IT! You’re our next Senior Infrastructure Consultant. You’ll report to our Service Delivery Manager, and in this role you’ll be responsible for deploying, troubleshooting and reviewing infrastructure solutions.


    What Does a Senior Infrastructure Consultant do?

    • Install, configure, optimize, troubleshoot and support Microsoft Windows (2008/R2, 2012/R2), Exchange (2007, 2010,2013), Virtualization solutions (VMware, Hyper-V), Remote Desktop Services, and other core infrastructure components
    • Implement, and troubleshoot Office 365
    • Proven experience in delivery of technical projects on budget and on time
    • Effectively troubleshoot infrastructure issues like performance bottlenecks or configuration faults
    • Produce accurate and informative technical documentation
    • Prioritize and execute tasks in a high-energy environment
    • Understand the dynamic nature of a client's business and deliver the best-fit solution
    • Deal effectively with all levels of customers and team members
    • Work well under pressure and manage expectations effectively


    What You’ll Need to be On IT:

    • Minimum of 5 years’ experience in a similar role
    • Substantial experience with, Windows Server 2008/2012, Active Directory, , VMWare, SAN Solutions, , Office 365 Subject Matter Expert level of understanding for at least one core infrastructure component
    • Strong organizational skills with excellent attention to detail
    • Experience working in a team-oriented, collaborative environment
    • Effective/proven communication skills
    • Experience installing, configuring, optimizing, troubleshooting and supporting Citrix XenApp/XenDesktop is an asset
    • Experience in implementation and management of Microsoft Azure is also an asset

    Extra Reasons that show you’re ON IT:

    • You have the ability to quickly familiarize with client environment
    • You enjoy the changing demands of technology and embraces learning and expanding their knowledge
    • You possess strong time management skills with the ability to work effectively with a team or independently
    • You have strong attention to detail with the ability to organize and set priorities to manage multiple tasks and projects
    • You have the ability to understand and adhere to operating procedures and practices
    • You demonstrate professionalism through appearance and overall conduct
    • You are open and willing to communicate and respond to the needs of our clients, Graycon, our people and projects in a positive, professional, and supporting manner
    • You are strong in interpersonal and consulting skills with a demonstrated customer service focus




    We’re a company that knows there is more to life than work that encourages you to lead a balanced lifestyle. Having fun, working hard, enjoying cool events, building our careers and futures, making a positive impact in our communities and being proud of our team and company are all the things that make up who we are at Graycon I.T.


    If you’re looking for a fun company environment that encourages learning with in-house training programs, shadowing experiences, mentor program, access to on-line training, and a technical library then we have what you are looking for!

    Add to that comprehensive health benefits with employer paid premiums; RRSP matching; a fitness benefit, a karma volunteer day each year and an open, collaborative, and supportive employee oriented environment.


    We’re ON IT across Canada, with offices in Calgary, Vancouver, Toronto, Edmonton, Saskatoon, Red Deer, Kamloops and Kelowna.


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