• Sales Account Executive

    Job Location CA-BC-Kamloops
  • Overview


    Business and IT aligned. Finally.


    For more than 28 years, Graycon has provided business-building IT solutions and real business value for more than 1,000 leading Canadian companies – specializing in the design, implementation, security, and support of infrastructure, cloud and networking systems.


    Our unique approach to aligning business goals with IT provides predictable costs, consistent performance and reliable systems and support, freeing you to focus on your core business.


    Powered by Ricoh, our team of over 200 I.T. and business professionals bring both a global awareness and local perspective to your business.


    From troubleshooting unexpected issues to supporting your long-term vision and growth, we’re always a step ahead of your needs.


    No excuses. No problem. We’re on it.



    You’re positive, attentive, responsive, dependable, personable, professional, and forward-thinking. You’re ON IT! You’re our next Sales Account Executive. You’ll report to our Branch Manager, and in this role you’ll be responsible for bringing in new business. 


    What Does a Sales Account Executive Do?

    • Develop sales strategies, new business opportunities, and research leads in the Kamloops Market
    • Either alone or with a technical resource, present Graycon IT Solutions and Services to new and potential clients
    • Recommend and provide the client with the right IT solution for their evolving business requirements and/or needs
    • Maintain current client relationships by providing superior customer service, including timely communication and follow-up
    • Provide prompt, efficient handling of client inquiries and issues
    • Act as a facilitator to enable technical resources to complete work according to best practices and standards, ensuring that communication is consistent across all relationships


    What You'll Need to Be On IT:

    • 5 - 10 year of sales experience with 3-5 years selling in the Managed IT Services and IT Project Services industry
    • Proven track record in sales and service with a focus on small to mid-sized companies
    • Desire and passion for sales/business development in the Kelowna market– including cold calling, negotiating and handling objections
    • Possess strong presentation skills and the ability to influence decision makers through demonstrated business acumen
    • Proven track record of managing projects and successfully implementing and managing formal quality processes in projects
    • Knowledge and understanding of IT networks, IT security business continuity planning, disaster recovery planning, IT outsourcing, and support
    • The ability to comprehend and then articulate technical jargon in easily understood terms
    • A positive outlook with client and team success as the ultimate goal

    Extra Reasons That Show You're On IT:

    • You work effectively individually or as part of a team with great interpersonal and consulting skills
    • You have strong communications skills (oral and written)
    • You have outstanding organizational skills with exceptional attention to detail
    • You are able to quickly familiarize with clients and their needs
    • You have excellent time management skills
    • You have the ability to effectively work on multiple responsibilities simultaneously
    • You have a positive outlook with clients
    • You enjoy technology and embrace learning and expanding your knowledge


    We're On IT


    We’re a company that knows there is more to life than work that encourages you to lead a balanced lifestyle. Having fun, working hard, enjoying cool events, building our careers and futures, making a positive impact in our communities and being proud of our team and company are all the things that make up who we are at Graycon I.T.


    If you’re looking for a fun company environment that encourages learning with in-house training programs, shadowing experiences, mentor program, access to on-line training, and a technical library then we have what you are looking for!

    Add to that comprehensive health benefits with employer paid premiums; RRSP matching; a fitness benefit, a karma volunteer day each year and an open, collaborative, and supportive employee oriented environment.


    We’re ON IT across Canada, with offices in Calgary, Vancouver, Toronto, Edmonton, Saskatoon, Red Deer, Kamloops and Kelowna.



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